Volunteer On-site Procedures and Behavior and general to-do's
- Please plan to arrive to site on time
- Check in with the Site Supervisor for the day and sign in
- We'll train you when you arrive so roll up your sleeves and await instructions from the instructor/site leader
- Please put cell phones away while volunteering - especially anytime you are handling a horse and /or are in the arena. If you need to use your phone please ask the manager if there's a good time for you to step away.
-Taking photographs- please ask the manager for permission if you want to take photographs or video. Note that we do not allow volunteers to take photos or video of our participants.
-Volunteers are only allowed in the barn with staff supervision
What to wear/bring:
1) Dress for the weather and bring layers in case it suddenly gets hot or cold.
2) Wear sturdy shoes or boots that are closed toed. NO CROCS OR SANDALS AND NO STEEL TOED BOOTS
3) pants/leggings are recommended for protection
4) bring water and snacks- especially if you're volunteering during the warm weather months!
5) bring sunscreen and bug spray
As a volunteer, you will be given enough background information so that you may be sensitive to the riders’ needs. Occasionally, more detailed information might be given to you or you may become aware of it indirectly or even inadvertently.
Rider confidentiality:
All of the circumstances of a rider’s life, condition, disability, actions, or behavior are considered confidential. Under NO circumstances are you to divulge this information to anyone other than GallopNYC personnel, and then only as necessary to aid the rider.
Dismissal Policy:
We do our best to find rewarding work that matches the skill level and abilities of all of our dedicated volunteers. There are occasions when the needs and skills of a volunteer cannot be matched with our work. In order to maintain safety and excellence in our programs, we reserve the right to dismiss a volunteer if we determine that the volunteer cannot safely and effectively perform the duties assigned to them. In addition, failing to disclose a health or fitness issue, conviction of a felony or misdemeanor, violating the GallopNYC Confidentiality Policy, presenting for duty intoxicated or chemically impaired, involvement in illegal activities, failure to adhere to any of GallopNYC’s Policies or Procedures, or any inappropriate behavior are grounds for immediate dismissal.
What is appropriate footwear for volunteering at GallopNYC?
Are food and drinks allowed on site?
Do I need to have some kind of training before I can volunteer at GallopNYC?
What should a volunteer do if they need to cancel or change their volunteer shift? *
What happens if volunteers don't show up for their shifts?